Our hosting uses the Plesk control panel. This can automatically detect and set up certain email clients (for example, Microsoft Office Outlook, Mozilla Thunderbird, and others). This feature is called mail autodiscover. It automatically configures necessary settings (mail protocols, mail servers, ports, and so on) and you do not need to specify them manually. However, not all domain configurations support mail autodiscover.
If your domain does not support mail autodiscover or you want to use email clients other than those that support mail autodiscover, set up an email client manually.
Supported incoming mail protocols
POP3, POP3 over SSL/TLS, IMAP, IMAP over SSL/TLS.
The POP3 port is 110.
The IMAP port is 143.
Supported outgoing mail protocols
To connect via POP3 securely over SSL/TLS, use port 995.
To connect via IMAP securely over SSL/TLS, use port 993.
To send messages via SMTP securely, use port 465.
Note: You may see the “Untrusted certificate” error when you access your mailbox. It happens if the SSL/TLS certificate of the mail server or domain is self-signed or assigned to another domain. If so, make sure that the domain name of the mail server is valid.
This will be your email address and will need to be entered in to the incoming and outgoing mail server settings.
This is your email password. If you change this in webmail you will also need to update it in your email clients for your email to work. Repeated bad passwords initiate an IP ban which locks your IP out of the server for 15 minutes.
Mail server protocol.
This property defines whether you want to keep copies of messages on the server or not. To keep the copies on the server, select the IMAP option. If you do not want to keep them on the server, select POP3. Selecting IMAP will also allow you to train the SpamAssassin spam filter on email messages you receive, if SpamAssassin is enabled on the server.
Incoming mail server (POP3/IMAP).
Type your domain name. For example, example.com.
Outgoing mail server (SMTP).
Type your domain name. For example, example.com (server requires authentication).