Email Settings

Automatic Setup

Our hosting uses the Plesk control panel. This can automatically detect and set up certain email clients (for example, Microsoft Office OutlookMozilla Thunderbird, and others). This feature is called mail autodiscover. It automatically configures necessary settings (mail protocols, mail servers, ports, and so on) and you do not need to specify them manually. However, not all domain configurations support mail autodiscover.

If your domain does not support mail autodiscover or you want to use email clients other than those that support mail autodiscover, set up an email client manually.

Supported incoming mail protocols
The IMAP port is 143 when connecting without SSL / secure connection.
The IMAP port is 993 when connecting with SSL / secure connection.

Supported outgoing mail protocols
To send messages via SMTP securely, use port 465 or 587.

Note: You may see the “Untrusted certificate” error when you access your mailbox. It happens if the SSL/TLS certificate of the mail server or domain is self-signed or assigned to another domain. If so, make sure that the domain name of the mail server is valid. If this occurs please contact us and we will update your SSL to wildcard.

Manual Setup

This will be your email address and will need to be entered in to the incoming and outgoing mail server settings.

This is your email password. If you change this in webmail you will also need to update it in your email clients for your email to work. Repeated bad passwords initiate an IP ban which locks your IP out of the server for 15 minutes.

Mail server protocol.
While we do have pop3 protocols available we recommend selecting IMAP. This will allow the server to train the SpamAssassin spam filter on email messages you receive and sync emails with the server so you can use your account across multiple devices and webmail.

Incoming mail server (IMAP).
Type your domain name. For example,

Outgoing mail server (SMTP).
Type your domain name. For example, (server requires authentication).

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